Why Choose PETYPURE

  • Commited to Pet Confort

    Designed for your dog’s daily comfort — soft materials, gentle fit, and lasting quality.

  • Eco-Conscious & Responsibly Made

    Made with responsibly selected materials and ethical production practices.

  • Customer Service

    Available Monday to Friday, from 7 AM – 5 PM (EST). Email us anytime, we’ll get back to you within 24–48 business hours.

  • 30-Day Return Guarantee

    Returns accepted within 30 days contact our support team for help.

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Helping Dogs Live Comfortable, Stress-Free Lives

At Petypure, our goal is simple — create products that make everyday life calmer, safer, and more comfortable for dogs and their families.

Products Designed With Care and Tested for Safety

Every Petypure product goes through careful quality checks so pet owners can rely on safe, durable essentials — from training collars to grooming tools.

Simple Tools for Everyday Pet Care

We focus on intuitive designs and easy-to-use features so every dog parent feels confident — whether walking, training, or grooming their dog.

Trusted by Dog Parents Who Want the Best

Petypure is committed to making high-quality essentials accessible to every dog owner — with honest service, clear policies, and a caring customer support team.

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Frequently Asked Questions

What products does Petypure™ offer?

We specialize in high-quality dog essentials including walking gear, grooming tools, smart training collars, and our popular GPS dog collar. Every item is tested for safety and comfort.

How long does shipping take?

Most orders arrive in 5-12 business days, depending on the product.
A full breakdown is available in our Shipping Policy.

How long does it take to process my order?

Orders are processed within 1–3 business days.

Once shipped, your tracking number is automatically emailed to you.

Do you ship worldwide?

At the moment, Petypure™ ships primarily within the United States. Additional regions may be added soon.

My product arrived damaged or incorrect. What should I do?

Contact us within 48 hours of delivery, and include a photo of the issue.
We will replace the item or issue a refund at no additional cost.

Can I return a product?

Yes. Returns are accepted within 30 days of delivery, as long as the item is unused, in original condition, and you contact our support team first.
For full details, please see our Refund Policy.

Can I cancel or change my order?

Orders can be canceled or modified within 6 hours of placing the order.
After this window, your order may already be processing and cancellations are no longer guaranteed.

How can I contact Petypure™?

You can reach us anytime at:
support@petypure.com
Our team typically responds within 24–48 hours on business days.