Shipping Policy

Shipping Policy

Processing Time
Orders are processed within 1–2 business days after payment. Once shipped, you’ll receive a confirmation email with your tracking number.

Estimated Delivery Times

• United States: 7–13 business days

Shipping times may vary due to customs or high-volume periods.

Shipping Fees
We offer free standard shipping on all U.S. orders. Expedited options are available at checkout when applicable.

Wrong or Incomplete Address
Please verify your address carefully. PETYPURE is not responsible for lost packages due to incorrect shipping details.

Missing or Delayed Orders
If your tracking hasn’t updated for several days, it may still be in transit. For any concerns, email us at support@petypure.com and we’ll assist promptly.