Privacy Policy

Effective Date: 22/05/2010
Brand: PETYPURE
Website: https://petypure.com

1. Introduction

At PETYPURE, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
By using our site, you agree to the terms of this policy.

2. Information We Collect

We collect personal information to provide you with the best shopping experience possible. This includes:

  • Personal details: name, email, phone number, and shipping/billing address.

  • Payment information: processed securely through trusted third-party gateways (e.g., Shopify Payments, Stripe, PayPal). We never store your credit card details.

  • Device information: IP address, browser type, and cookies for website analytics and performance.

  • Order history: items purchased, preferences, and communication records to improve our services.

3. How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Provide customer support and respond to inquiries.

  • Improve our website and product offerings.

  • Send order updates, promotions, or personalized recommendations (only if you opt in).

4. Sharing Your Information

We respect your privacy — your information will never be sold.
We may share data only with trusted service providers who help us operate our business, such as:

  • Shopify (e-commerce platform)

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers (e.g., USPS, UPS)

  • Analytics tools (e.g., Google Analytics, Meta Ads)

Each partner is required to protect your data according to applicable laws.

5. Cookies

Our site uses cookies to enhance your experience.
Cookies help us remember your preferences, analyze traffic, and show relevant ads.
You can disable cookies in your browser settings, but some features may not function properly without them.

6. Data Retention

We retain your information only as long as necessary to fulfill your order or comply with legal obligations.
When no longer needed, your data is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing communications.
    To exercise these rights, contact us at support@petypure.com.

8. Security

We use SSL encryption and secure payment gateways to protect your personal data.
However, no online transmission is 100% secure, and you share information at your own risk.

9. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The latest version will always be available on this page with the updated date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
📧 support@petypure.com
🌐 https://petypure.com