Privacy Policy
Privacy Policy — PETYPURE™
Last updated: November 12, 2025
At Petypure™, operated by ARTABI LLC, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the terms outlined below.
1. Information We Collect
We collect information to provide you with a smooth shopping experience and to improve our products and services.
a. Information You Provide
When you place an order, create an account, or contact us, we may collect:
- Name and contact information (email, phone, address)
- Billing and shipping address
- Payment information (processed securely via third-party providers — we never store full credit card details)
- Optional information, such as product preferences or pet details if voluntarily shared
b. Information Collected Automatically
When you visit our website, we automatically collect:
- Device and browser information (IP address, browser type, operating system)
- Website activity (pages viewed, time spent, and referring links)
- Cookies and similar technologies for analytics, personalization, and advertising
You can manage cookie preferences in your browser settings at any time.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate order updates or respond to inquiries
- Improve website functionality and customer experience
- Send promotional offers (only with your consent)
- Detect and prevent fraudulent or unauthorized activity
We do not sell or rent your personal information.
3. Sharing of Information
We only share your information when necessary to operate our business:
- Service providers: Shipping carriers, payment processors, and analytics platforms that help us deliver your orders and improve our website.
- Legal compliance: When required by law, regulation, or valid governmental request.
All third parties are required to keep your data secure and use it only for the purpose of providing their services to Petypure.
4. Data Retention
We retain your information only as long as necessary to:
- Complete your purchases and deliveries
- Comply with legal or tax obligations
- Resolve disputes and enforce agreements
You may request deletion of your data at any time (see Section 7).
5. Data Security
We use SSL encryption and secure payment gateways to protect your personal data.
Access to your data is limited to authorized personnel who require it to process your order or provide support.
Despite our safeguards, no online transmission is 100% secure, and you acknowledge this risk when submitting your information online.
6. Cookies and Tracking
Petypure uses cookies to:
- Remember your preferences and shopping cart
- Measure website traffic and performance
- Personalize content and ads
You can disable cookies in your browser settings.
7. Your Privacy Rights
Depending on your location, you may have rights to:
- Access or request a copy of your data
- Request correction or deletion of your data
- Withdraw marketing consent at any time
To exercise these rights, contact us at Support@petypure.com with the subject “Privacy Request.”
We respond to all privacy-related requests within 30 days.
8. International Visitors
If you access our site from outside the U.S., please note your data may be processed in the United States where privacy laws may differ. We take all reasonable steps to protect your data according to this policy.
9. Policy Updates
We may update this policy periodically to reflect new practices or regulations. Any updates will be posted here with a revised date.
10. Contact Us
For any questions or concerns regarding your personal information or this Privacy Policy, please contact us:
Support@petypure.com
ARTABI LLC
United States